Business Questions

Where are you located?
We operate and despatch all our orders from our facility in Warrington, Cheshire.
How do you choose the products you sell?
We pride ourselves in stocking products that only conform to the highest industry standards. Therefore, we stock products by Bolsius, who have been crafting candles for more than 100 years. We have a long-standing and close working relationship with Bolsius and all of our products carry the RAL quality mark.
I am unhappy with my order, can I get a refund?
If you are not satisfied with your order for any reason, please contact us either via email or telephone, and we will be glad to discuss your issue with you. We offer refunds on products that are faulty, incorrect, or damaged.
Please, mind that only logged in users can submit questions