Privacy Statement

Your data and your rights

We are committed to protecting the privacy of our clients.

Any and all information collected about you will be lawfully used in accordance with the General Data Protection Regulations (GDPR) 2018 and the Data Protection Act 1998.

In accordance with the Data Protection Act, it is your right to see the data we keep about you. You can contact us in writing to request access to the data we collect and store about you.

Furthermore, it is your right to request that your personal data is not processed or stored for our internal marketing collateral, such as mailing lists and promotional offers. You can also contact us in writing and request that we do not use your data in this way.

Use of cookies

One of the ways we collect information from you is by the use of ‘cookies’, which is a common practice of most websites to ensure they work properly. Cookies provide information to the website owners and help them to learn how customers use their website. This makes it easier to improve a website’s usability and function to provide the greatest possible user experience.

Cookies are small text files that the websites you visit will place onto your computer’s hard drive. They save and collect information about how you interacted with a website, such as how you accessed it, which pages you visited, and how you navigated the site. By doing this, you will be able to enjoy tailored options the next time you go to the same website, which will be based on the information collected about your previous visit.

Some cookies will collect information about how users interact with the site, which is done by collecting it in an anonymous form.

Cookies are also used whenever a login process is required to purchase a product or service from us. These cookies store personal registration information, which means, if you wish, you do not need to fill in all sections of the login process the next time you order from us.

The rules surrounding the use of cookies have changed recently. If you would rather that we do not use cookies, they can be disabled on your computer by changing the settings in your browser’s options menu. You can set your browser to reject or block cookies or set it so that it informs you when a website is attempting to put a cookie on your computer. Cookies that have already been installed into your computer can be deleted, although if you choose to do this, parts of the website may no longer work. Some cookies are vital for certain parts of a website to function. This may also prohibit you from using certain products and services on other websites.

For full information on cookies, you can visit http://www.allaboutcookies.org.

How we use and collect your information

You are able to visit and browse our website without providing any personal information if you so wish. However, if you wish to make a purchase or use our site in other ways, you will be required to register; this will require you to provide us with certain information. Information we will require from you can include your name, address, and contact details.

Any data we collect from you will be securely stored and encrypted and held on a secure computer or backup server.

Information you provide us with may be used for one or more of the following purposes:

  • Register and administer your account with our website
  • Deliver your order (your contact details will only be retained for as long as required for the purposes they were collected)
  • Assessment and analysis, such as marketing and user experience improvements

There are certain exceptional circumstances where we will disclose your personal information to a third party. These are:

  • We are legally bound to disclose or share personal data to comply with a legal obligation.
  • We sell the business; in which case your personal data may be passed on to a prospective buyer.

Our website (www.manchestercandles.com) is fully SSL certified.